The right clients. No admin. Never practising alone.
A curated clinical network where clients are matched to your actual expertise, your notes are drafted for you while you focus on the session, and a senior mentor and peer group stand behind every case.
Five reasons established practitioners join the network.
We built Refill Health because we watched talented clinicians burning out on administrative load and poor client matching. Every one of these applies equally to therapists and coaches.
Clients matched to your actual expertise.
No random assignment and no scrolling a queue. Refill Match™ assesses acuity, presentation, language and preference at intake, then routes the person to a practitioner whose specialism and modality genuinely fit.
- Risk-stratified matching on clinical presentation, acuity, modality, language and preference
- Every recommendation reviewed by a Care Navigator before it reaches the client
- Fewer mismatched first sessions, and fewer clients who quietly disappear after one
A senior mentor, dedicated to your growth.
Every practitioner is paired for regular case consultation and career development. You are never practising in isolation — and you never carry a difficult case alone because there was nobody to ask.
- Paired for regular case consultation and career development
- Therapists: clinical supervision by a senior clinical psychologist, on a documented cadence
- Coaches: ICF mentor coaching from a senior coach, on the same documented cadence
A real clinical model — not a marketplace listing.
We don't aggregate thousands of practitioners and let clients sort it out. This is a structured clinical practice where everyone is operating at the top of their credential.
- Rigorous standards for evidence-based care and measurement-based tracking
- Therapists: RCI-registered, working in CBT, DBT and ACT with MBC tracking
- Coaches: ICF-certified, working to the ICF Core Competencies and Code of Ethics
A Care Navigator who handles everything that isn't the session.
Scheduling, onboarding, rescheduling, chasing no-shows, coordinating with the other practitioner on a shared case — a dedicated Care Navigator absorbs the operational layer.
- Scheduling, onboarding, rescheduling and no-show follow-up handled for you
- Coordination with the other practitioner on a shared case
- Re-engages clients who go quiet, so your calendar stops leaking
You keep control of your caseload and your calendar.
You set how many clients you take and when you're available. Nobody assigns you a quota, and nobody fills your diary without your say-so.
- You set how many clients you take and when you're available
- Nobody assigns you a quota or fills your diary without your say-so
- Automated waitlist management means capacity is respected, not negotiated every week
A framework to follow. Notes written for you.
Documentation is the single most cited reason practitioners leave a role — and in most models the session is paid while the note-writing isn't. We removed the problem rather than compensating for it. Follow the framework in session; the notes are generated from it.
- Pre-session scores already in the note — PHQ-9, GAD-7 and history surfaced before you open the room
- A simple clinical framework to follow in session, so structure doesn't come at the cost of presence
- AI generates the SOAP note automatically from the session — you review, edit and sign
- Progress tracked against the care plan, visible to you and the Care Navigator
- Goals and prior progress surfaced before the session, with ICF competency prompts
- A session structure aligned to the ICF Core Competencies — follow it, don't reconstruct it
- AI generates the session notes automatically — you review and sign
- Goal progress rolls into the mid-engagement review without separate write-up
Most practitioners carry the hardest cases completely alone.
A named senior mentor
Peer consultation pods
Interdisciplinary coordination
Refill Health Academy
Practice without the friction.
Curated, not crowdsourced. You're a practitioner here — not a listing.
Practice-grade questions, answered directly.
Refill Match™ builds a risk-stratified profile from validated intake instruments, then matches on clinical presentation, acuity, modality, language, gender preference and availability — recommending a therapist, a coach, or both. Every recommendation is reviewed by a Care Navigator before it reaches the client, and comes with alternates. You're matched to work you're actually trained for, not to whoever is free.
Close to none. Refill Notes™ and RefillGrowth™ give you a framework to follow in session, and the note is generated automatically from it — you review, edit and sign. Scheduling, rescheduling, client coordination and payments are handled by your Care Navigator and the platform. We've measured a 70% reduction in post-session documentation burden.
Yes, entirely. You set your capacity and your availability, and automated waitlist management respects both. Nobody assigns you a quota or fills your diary. If you want fewer complex cases or more of a particular presentation, that shapes how Match routes to you.
Therapists receive clinical supervision from a senior clinical psychologist; coaches receive ICF mentor coaching from a senior coach. Both run on a documented cadence, not on request. On top of that sit weekly peer consultation pods within specialised groups, and ongoing development through Refill Health Academy. Crisis-protocol training is mandatory for every practitioner on the network.
No — and that's a deliberate architectural decision. Coaching is a separate profession with its own international credentialing body, competency framework and supervision model, and we hold it to that standard rather than to a softer one. Coaches get their own workspace, their own supervision structure and equal standing in the care model. What coaching is never allowed to do is substitute for clinical treatment.
No. Models recommend, rank and flag — a registered clinician, a certified coach or a Care Navigator decides. The AI drafts your note for review; it doesn't file it. It surfaces a signal on your caseload; it doesn't act on it. Every recommendation carries a reasoning trail, and model behaviour is reviewed by clinical leadership on a documented cadence.
Credential verification, a clinical peer review and an interview. RCI registration for therapists, ICF certification for coaches — verified at onboarding and re-verified annually. We'll also talk through your specialisms, the presentations you want more of, and the capacity you want to carry.
Built by clinicians. For clinicians.
We're building the infrastructure for the next generation of mental healthcare in India — one that prioritises clinical integrity over marketplace growth. Join a network where nobody practises in isolation.